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Shipping & Returns

 

Shipping and Return

 WORLD WIDE SHIPPING , STARTING FROM 6€!

Return Policy

If anything should go wrong with the order process please contact us ( info@dubioza-shop.com ) and together, we will solve the problem as fast as posible.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (receiving an incorrect or defectve item, etc.)

 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5-10 working days), the time it takes for us to process your return once we receive it (3-5 working day), and the time it takes your bank to process our refund request (5-10 working days).

 

If you need to return an item, simply login to your account, view the order using the »Complete Orders« link under the »My Account« menu and click the »Return Item(s)« button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Shipping

 

We can ship to virtually any addres in the world.

Dubioza-Shop is trying to make sure that the super awesome goodies ordered, are ready and delivered in the shortest possible time. Within Slovenia from 2-5 working days and in the other countries from 3-14 working days. In case you ordered some extra super cool stuff, that we cannot deliver in the reasonable timeline, you will be notified via contact information you will leave in the order.

Super awesome cool goodies bought via Dubioza-Shop will be delivered at your address via postal service of each country. The postal service will leave you a notice in case you are not available at the time of delivery. Costs of delivery are charged by the pricelist of Pošta Slovenije for postal services of other countries and are includet in the price u have already payed for.

 

Please note that the shipping rates for all items we sell are weight-base. To reflect the policies of the shipping companies we use, all weights will be rounded up.

 




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